At Quality Auto Centers, we take pride in offering the best customer experience to Roselle Park, NJ, Belleville, NJ and Union, NJ. We strive to provide our customers with the best experience possible each visit.
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I was in the area and heard a funny sound in my car so stopped here. The guy at the front desk Don, I assume the manager, was friendly and had my car on the lift in no time. He explained what the problem was and then also suggested other things my car needed. It's an old car so I was not surprised it needed some work. I could only afford to fix the main repair right now and did not feel pressured at all to get the extra work done. I had a tire repaired at a different shop once and they didn't tell me I needed new brakes, and almost had an accident because of it. So I appreciate them telling me what my car needs.
I am not sure why there are negative reviews about this shop, but since the bad reviews are over a year old, I can only assume they are under new management. I like this shop, they are honest and did not feel any pressure. I will definitely be back!
I had to bring my dad's car for service and I was pleasantly surprised to see a new manager there. I am hesitant going to auto repair shops, I feel women are not treated as fairly as men. But Don was very polite, professional, and honest about what the car needed. I am now comfortable going there and will recommend this shop to my friends. Thanks Don! I'll definitely be back!
Owner of a 03 Jeep Cherokee. Vehicle recently started overhearing. Nielsen Dodge in East Hanover recently serviced my vehicle for same issue. Dealership tried to charge me another $1400 to fix same issue. After arguing with the trailer park trash service employee I contacted Larry here at Quailty. Quoted me 60% less then dealership price, vehicle was fixed in 2 business days. Very satified customer. Will be returning for all my service issues.
I recommend quality auto center, good attention, fast service, and my car is like new, thank you very much 😊
Business reply to this review:
I had some work done on my old vehicle here before, but previously came back for a "Transfer case" on my new vehicle they told me my truck would be done the same day. Somehow the part wasn't good enough for Larry ( Quality Auto Centers employee) so he sent it back an got me the best part he can find. They held my truck another day but, due to the inconvenience they gave me a great discount an offered to pick me up from home when my truck was done. I am very satisfied with there service!!
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